Conductor Support
Reliable, white-glove customer service for your journey.
Submit a Ticket
Need assistance with your account, gameplay, or subscription? Fill out the form below and our Conductors will assist you.
Direct Contact
Email: support@truenorthgame.com
Address:
150 9 Ave SW
Calgary, AB T2P 3H9
Canada
Technical Requirements
For the best experience on the Aurora Express, please ensure you are using a modern, updated web browser (Chrome, Safari, Firefox, or Edge). A stable internet connection is required to sync your Polar-Coins wallet and route progression.